Monday, July 5, 2010
In the Grocery Store: Snarky Cashiers and Grabby Baggers
Every time we go in there, we bag our own groceries. We do this because we've had such awful experiences with the people who bag; it's incredible! One of our own bags is an insulated cooler type bag; which would tell anyone with a brain that perishable items go there. But nope, they'll toss any old thing in there. They might put, say, the fish in there but then on top of that, they'll put tomato cans. Speaking of cans, they also put all the cans in one bag, all the glass bottles in another, etc.
So instead of coming off like uptight mean people, (because no matter how nicely you might say something to the person bagging your groceries, they take it the wrong way...) we gave up and just started bagging our own groceries.
A typical encounter goes like this:
I set up the bags at the end of the counter. Person comes over to start bagging, or the clerk will start to bag. I'll say, very cheerfully, very friendly, something like "Oh, thank you, but we'll bag our own stuff," and sometimes make a joke or something. Almost always, the clerk will say something like 'OH, well, by all means..." super sarcastically. I've had the baggers just stomp off! What kind of customer service is that?
To top it off, I've had baggers come over when I'm done, and I'm putting the bags in the cart, and the person will take a bag from out of my hand!!!! and put it in the cart. I'll say, "I have it thanks," but they ignore me. Ignore me! They either stomp off again, or act all offended.
I don't want to be rude but next time some clerk or bagger cops an attitude about me, the paying customer, bagging my own damn groceries, I'll tell them why it's so. Because you all don't know how to bag stuff using common sense.